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PRIVACY POLICY of the eve's JEWEL online shop
Welcome to www.evesjewel.com ! The protection of your data and your privacy is our top priority. We, eve's JEWEL, Gumpendorfer Straße 76/VI 1060 Vienna, therefore process your data exclusively on the basis of the statutory provisions (GDPR, TKG 2003). In the following data protection information we inform you about the most important aspects of data processing on our website.
general information
The person responsible in accordance with Article 4 (7) of the EU General Data Protection Regulation (GDPR) is:
eve's JEWEL GmbH
Gumpendorfer Strasse 76/2-3
1060 Vienna
Austria
Email: office@evesjewel.com
Our website uses SSL encryption to protect your data. You can recognize this encryption on every page by the small lock symbol in the browser line.
A third-party provider takes over the hosting and presentation of our website for us. All data collected, which is described below, is stored and processed on the servers of this third-party provider. Its software enables us to present our products in an appealing way, to take your orders, and to overview and process all orders. He is the recipient of your data and acts on our behalf. It is based in the USA and is therefore obliged to comply with the Privacy Shield Agreement.
In the following we go into more detail about all data that is collected from you, the purpose of its collection, the legal basis for the collection, the duration of the data storage and any other recipients of the data.
Newsletter
You have the option of subscribing to our newsletter via our website or our Facebook fan page. For this we need your e-mail address, your first name (or a synonym you have chosen) and your confirmation that you agree to receive our newsletter. If you would like to receive our newsletter, this data is required, otherwise we will not be able to send you a newsletter. In order to receive more targeted information, further information on areas of interest, last name, place of residence, Instagram user name, birthday or postal code can also be provided voluntarily. We use a so-called double opt-in procedure: as soon as you have registered for the newsletter, we will send you a confirmation e-mail with a link to verify your registration, which you can use to confirm your consent to the newsletter again. The subscription to the newsletter can be canceled at any time. At the bottom of each newsletter you will find a link ("unsubscribe" or "unsubscribe"), which you can use to unsubscribe from the newsletter.
Your newsletter data is stored for us by an external service provider whose software enables us to keep track of all our newsletter customers and to design attractive emails for you. He is the recipient of your data and acts on our behalf. It is based in the USA and is therefore obliged to comply with the Privacy Shield Agreement.
Until you revoke your consent to the newsletter (unsubscribe from the newsletter), your data will be stored for the purpose of sending out newsletters (for direct marketing by email).
After unsubscribing from the newsletter, your data will be completely deleted for this purpose within 2 weeks.
The legal basis for storing the data for our newsletter is your consent (Art 6 Para 1 lit a (consent) of the GDPR).
As an alternative to completely deleting your data via the newsletter, you can also send us a request to delete your data from our newsletter. This is possible at any time by post to eve's JEWEL / data protection, Gumpendorfer Straße 76/2-3, 1060 Vienna or by email to office@evesjewel.com with the subject "data protection". In this case, your data will be deleted by us immediately within 48 hours (weekdays Mon-Fri).
Contact
If you contact us via a form on the website, by email or Facebook, you must provide a contact option so that we can respond to your request. The data you provide will then be stored with us for 12 months for the purpose of processing the request and in the event of follow-up questions. The legal basis for this is our legitimate interest in being able to answer your inquiry and to answer any follow-up inquiries in a specific and customer-oriented manner, taking into account previous inquiries. Our emails are hosted by a third party located within the European Union who acts as recipient of the data on our behalf. All emails are stored on its servers.
Another third-party provider stores contact information via email, our contact form and Facebook for us. This enables us to keep an overview of all customer inquiries and to be able to answer your questions on all channels as quickly as possible. This third-party provider is also the recipient of your data and acts on our behalf. It is based in the USA and is therefore obliged to comply with the Privacy Shield Agreement.
order process
We would like to point out that for the purpose of simplifying the purchasing process and for later contract processing, the browser type, the place and time of the various page views, the website from which you visited us and the IP data of the connection owner are stored within the framework of cookies , as well as the name, address, e-mail address and, if necessary, the bank details (IBAN, BIC) of the buyer for the purpose of contract processing. This makes it easier to complete your order process, even if you interrupt your order in between and want to complete the order at a later point in time. The legal basis for data storage is therefore our legitimate interest in making the transaction on our website as quick and easy as possible for our customers. Some cookies remain stored on the hard drive of your end device until you delete them. They enable us to recognize your browser on your next visit. If you do not want this, you can set up your browser so that it informs you about the setting of cookies and you only allow this in individual cases. However, if cookies are deactivated, the functionality of our website may be significantly restricted and loading times may be longer.
In the case of a started but canceled shopping process, the data you entered including your selected goods will be stored by us for an additional 2 weeks. This serves the purpose of making it as easy as possible to retrieve your shopping cart and to make it easier for you to buy the goods you have selected. The legal basis for this storage is our legitimate interest in providing our customers with the simplest possible access to complete the purchase (Article 6 (1) (f) (legitimate interest) of the GDPR).
You can also object to this storage at any time by sending an informal letter to eve's JEWEL GmbH / Datenschutz, Gumpendorfer Straße 76/VI, 1060 Vienna or by email to office@evesjewel.com be revoked. In this case we will delete your data within 48 hours.
When placing an order, the data you provide is required to fulfill the contract or to carry out pre-contractual measures. Without this data, we cannot process any orders via our online shop and conclude the contract with you.
Data from concluded contracts can also be used to send direct marketing. The legal basis for this is our legitimate interest in informing our customers after completing an order about other similar products that could be of interest to the customer.
Data is transmitted to third parties to the processing bank/payment service provider for the purpose of transmitting the purchase price, to the transport company/shipping company commissioned by us to dispatch and deliver the goods, and to our tax consultant to fulfill our tax obligations.
If a contract is concluded (an order), all data from the contractual relationship will be stored until the end of the tax retention period (7 years). The data name, address, e-mail address, purchased goods and date of purchase are also stored until the end of product liability (10 years). The legal basis for data processing after an order is therefore the need to fulfill the contract (Art 6 Para 1 lit b GDPR). In the case of a subscription model, this period begins with the termination of the subscription.
If you wish to return your order, it is necessary to provide your order number and email address. This allows your order to be identified and a label to be created with your data. The returns portal is managed by a third-party provider, which is based or has its servers located in the USA. The third-party provider is thus subject to the Privacy Shield Agreement.
cookies
Our website uses so-called cookies. These are small text files that are stored on your end device with the help of the browser. They do no harm. We use cookies to make our offer user-friendly. Some cookies remain stored on the hard drive of your end device until you delete them. They enable us to recognize your browser on your next visit. If you do not want this, you can set up your browser so that it informs you about the setting of cookies and you only allow this in individual cases. If cookies are deactivated, the functionality of our website may be significantly restricted and loading times may be longer.
Web Analysis - Google Analytics
This website uses Google Analytics, a web analytics service provided by Google Inc. ("Google"). The use takes place on the basis of Art. 6 Para. 1 S. 1 lit. f GDPR. Google Analytics uses so-called "cookies", text files that are stored on your computer and enable an analysis of your use of the website. The information generated by the cookie about your use of the website, such as browser type/version, operating system used, referrer URL (the previously visited page), host name of the accessing computer (IP address), time of the server request, is usually transferred to a Google server in the USA and stored there. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. We have also added the “anonymizeIP” code to Google Analytics on this website. This guarantees that your IP address is masked so that all data is collected anonymously. Only in exceptional cases will the full IP address be sent to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services related to website activity and internet usage to the website operator. You can prevent the storage of cookies by setting your browser software accordingly; we would like to point out to you however that in this case you can if applicable not use all functions of this website in full. You can also prevent Google from collecting the data generated by the cookie and related to your use of the website (including your IP address) and from processing this data by Google by downloading the browser plug-in available under the following link and install: http://tools.google.com/dlpage/gaoptout?hl=de. As an alternative to the browser add-on, especially for browsers on mobile devices, you can also prevent Google Analytics from collecting data by clicking on this link Disable Google Analytics click An opt-out cookie will be set to prevent future collection of your data when you visit this website. The opt-out cookie is only valid in this browser and only for our website and is stored on your device. If you delete the cookies in this browser, you must also set the opt-out cookie again. [note Information on integrating the opt-out cookie can be found at: https://developers.google.com/analytics/devguides/... We continue to use Google Analytics to evaluate data from double-click cookies and AdWords for statistical purposes. If you do not want this, you can do this via the Ads Preferences Manager ( http://www.google.com/settings/ads/onweb/?hl=de) deactivate. Further information on data protection in connection with Google Analytics can be found in the Google Analytics help ( https://support.google.com/analytics/answer/6004245?hl=de ).
Google is based in the USA and is certified for the EU-US Privacy Shield data protection agreement. This means that Google is committed to complying with the EU GDPR for the protection of personal data.
Facebook pixels
We use the so-called Facebook Pixel on our website. This is a service and product of Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA, hereinafter referred to as "Facebook". This service is used to analyze, evaluate and track user behavior. In addition, the data and options available to us can be used to place targeted advertisements via the Facebook and Instagram channels. If you call up one of our websites on which the Facebook pixel is set, this information is transmitted to Facebook and, if you are logged in to Facebook at the same time, assigned to your user. This information is not directly accessible to us and we cannot draw any conclusions about the respective users. However, Facebook is also obliged to act in accordance with the standards and the applicable data protection regulations, since it is based in the USA and is obliged to comply with the US-EU data protection agreement Privacy Shield ( https://www.facebook.com/about/privacy ). If you want to prevent Facebook from transmitting and storing data about you and your behavior on our website, follow this link to adjust your settings: https://www.facebook.com/settings?tab=ads
plugins
We use social plugins from Facebook, Twitter, Google+ and Pinterest on our website. Your browser can establish a direct connection to the servers of Facebook, Google, Pinterest or Twitter and transmit data about your user behavior there.
Facebook plugins
Plugins from the social network Facebook, 1601 South California Avenue, Palo Alto, CA 94304, USA are integrated on our website. You can recognize the Facebook plugins by the Facebook logo or the "Like-Button" ("Like") on our site. You can find an overview of the Facebook plugins here: http://developers.facebook.com/docs/plugins/ When you visit our pages, a direct connection is established between your browser and the Facebook server via the plugin. Facebook receives the information that you have visited our site with your IP address. If you click the Facebook "Like" button while you are logged into your Facebook account, you can link the content of our pages to your Facebook profile. This allows Facebook to associate your visit to our site with your user account. You can find more information on this in Facebook's data protection declaration at https://de-de.facebook.com/policy.php
If you do not want Facebook to be able to associate your visit to our pages with your Facebook user account, please log out of your Facebook user account.
Facebook is based in the USA and is therefore committed to the EU-US Privacy Shield to ensure GDPR-compliant data protection.
Google plugins
The Google Plus button is used on our website. Google Plus is a product of Google Inc., 1600 Amphitheater Parkway, Mountain View, California, 94043 USA (hereinafter referred to as "Google"). If you use the button on our website, a connection to the Google servers in the USA will be established. Both your IP address and the information on which of our websites you have visited are passed on to the Google server. If you are also a member of Google Plus and logged in to Google Plus while using the plugin, the information collected about the website visit will be linked to your Google Plus account. If you interact with other Google plugins, this information will also be transmitted to and stored by Google ( https://developers.google.com/+/plugins ). All information about your rights and how you can protect your privacy can be found here: www.google.com/intl/de/+/policy/+1button.html .
Google is based in the USA and is therefore committed to the EU-US Privacy Shield to ensure GDPR-compliant data protection.
Twitter plugins
Plugins from Twitter are used on our website. A product and service of Twitter Inc., 795 Folsom Street, Suite 600, San Francisco, CA 94107, USA. You can share content from our website on Twitter. This information is then shared with Twitter and, depending on your settings ( http://twitter.com/account/settings ), with your followers. For more information, click here: http://twitter.com/privacy
Twitter is based in the USA and is therefore committed to the EU-US Privacy Shield to ensure GDPR-compliant data protection.
Pinterest plugins
Plugins from Pinterest are used on our website. A product and service operated by Pinterest Inc., 635 High Street, Palo Alto, CA, 94301, USA (hereinafter "Pinterest"). If you use this plugin and want to share and/or save one of our content on Pinterest, This information and also which of our websites you have visited are transmitted to the Pinterest servers in the USA and, in the event that you are registered with Pinterest and logged in, all information is linked to your Pinterest user.You can find more information about this here: http://de.about.pinterest.com/privacy/
Pinterest is based in the USA and is therefore committed to the EU-US Privacy Shield to ensure GDPR-compliant data protection.
Hotjar
Our website uses the Hotjar web analytics service from Hotjar Ltd. Hotjar Ltd. is a European company based in Malta (Hotjar Ltd, Level 2, St Julians Business Centre, 3, Elia Zammit Street, St Julians STJ 1000, Malta, Europe, Tel.: +1 (855) 464-6788). With this tool, movements on the websites on which Hotjar is used can be traced (so-called heat maps). For example, you can see how far users scroll and which buttons they click how often. It is also possible to use the tool to obtain feedback directly from the users of the website. Above all, the functionality of the Hotjar-based website can be improved by the Hotjar services by making them more user-friendly, more valuable and easier to use for end users. When using this tool, we pay particular attention to the protection of your personal data. So we can only understand what buttons are clicked, mouse history, how far scrolled, device screen size, device type and browser information, geographic location (country only) and preferred language to display our website. Areas of the websites in which personal data of you or third parties are displayed are automatically hidden by Hotjar and are therefore not traceable at any time. In order to rule out direct personal reference, IP addresses are only stored and processed anonymously. However, Hotjar uses various third-party services such as Google Analytics and Optimizely. It may therefore be the case that these services collect data that is transmitted by your browser as part of web page requests. That would be, for example, cookies or your IP address. In these exceptional cases, this processing takes place in accordance with Article 6 (1) (a) GDPR on the basis of your consent for the purpose of statistical analysis of user behavior for optimization and marketing purposes. Hotjar offers every user the option of using a “Do Not Track header” to prevent the use of the Hotjar tool, so that no data about the visit to the respective website is recorded. This is a setting that all standard browsers support in current versions. To do this, your browser sends a request to Hotjar to deactivate the tracking of the respective user. If you use our websites with different browsers/computers, you must set up the "Do Not Track header" for each of these browsers/computers separately. When you visit a Hotjar-based website, you can prevent Hotjar from collecting your data at any time by going to our opt-out page https://www.hotjar.com/legal/compliance/opt-out/ and clicking on deactivate Hotjar . Learn more about Hotjar Ltd. and via the Hotjar tool can be found at: https://www.hotjar.com The data protection declaration of Hotjar Ltd. can be found at: https://www.hotjar.com/privacy/
your rights
In principle, you have the right to information about all personal data available to us, correction of data, deletion, restriction, data portability and objection.
If your data is based on a legal consent, you have the right to revoke this consent at any time. This does not affect the legality of the processing that took place up until the revocation.
If you believe that the processing of your data violates data protection law or your data protection rights have otherwise been violated in any way, you are welcome to contact us ( office@evesjewel.com ) or complain to the supervisory authority. In Austria, this is the data protection authority (Austrian Data Protection Authority, Wickenburggasse 8, A-1080 Vienna).
You can reach us by post or email:
eve's JEWEL GmbH
Gumpendorfer Strasse 76/2-3
1060 Vienna
Austria
Email: office@evesjewel.com
We reserve the right to change this data protection declaration if necessary or to supplement individual points. We therefore recommend that you visit this page regularly so that you are always informed about the current status of the data protection declaration.
