Shipment
We have carefully chosen the Austrian Post and DHL Express as shipping providers and for the benefit of our customers, so that you can safely receive your orders. You can find more detailed information on the delivery time in our table:
Estimated delivery time & costs
Austria |
4 euros |
Free shipping for orders over 100 EUR | 2-10 business days |
Germany |
6 euros |
Free shipping for orders over 100 EUR | 3-14 business days |
Switzerland |
15 euros |
Free shipping for orders over 150 EUR | 3-14 business days |
zone 4 |
10 euros |
Free shipping for orders over 150 EUR | 3-14 business days |
zone 5 |
18 euros |
Free shipping for orders over 150 EUR | 2-10 business days |
zone 6 |
24 euros |
Free shipping for orders over 150 EUR | 3-14 business days |
zone 7 |
15 euros |
Free shipping for orders over 156 EUR | 3-14 business days |
zone 8 |
24 euros |
Free shipping for orders over 150 EUR | 14-28 business days |
zone 9 |
35 euros |
Free shipping for orders over 150 EUR | 14-28 business days |
zone 10 |
43 euros |
Free shipping for orders over 150 EUR | 14-28 business days |
zone 11 |
43 euros |
Free shipping for orders over 150 EUR | 14-28 business days |
Unforeseen delays such as strikes, shipping service errors or customs clearance (for non-EU countries) cannot be included in the shipping deadlines.
During special promotions or the release of our new collections, there may be a slightly longer processing time, we ask for your understanding.
We currently do not ship to Russia and China.
Express Shipping:
1 day only between working days (Mon-Fri). Express orders placed on Friday are delivered on Monday.
Personalized jewelery that is ordered using the DHL Express shipping method can only be shipped once it has been completed.
zones
Zone 4: Belgium, Netherlands, Luxembourg, Italy
Zone 5: other EU countries
Zone 6: other European countries and Mediterranean islands
Zone 7: UK (only available to UK from a purchase value of €156.00)
Zone 8: USA, Canada, Mexico, Central Asia
Zone 9: Southeast Asia, Africa
Zone 10: Australia, New Zealand
Zone 11: South America
Please note that deliveries outside the EU may incur customs fees and international standard shipping can take up to 2 weeks. We advise you to inform yourself about the respective regulations before ordering. We are not responsible for any additional costs and cannot accept them.